AI Customer Support

AI customer support across WhatsApp, phone, and chat

Sai handles support tickets across WhatsApp, phone, and chat resolving them automatically, in Arabic or English, within your SLA. Complex cases get handed off with the full conversation attached.

SOC 2 & GDPR-ready · Arabic-first · 27+ languages

What it handles

One agent. Every conversation type your team currently handles manually.

Multi-channel: WhatsApp, phone & chat

Automatic ticket resolution

SLA tracking and alerts

Order lookup & status updates

Refund & complaint handling

Knowledge base search & FAQ

Sentiment detection & priority routing

Human escalation with full context

CSAT collection & reporting

Your first agent goes live faster than hiring one person

1

Connect your WhatsApp Business, phone line, and chat widget.

2

Import your knowledge base, policies, and escalation rules.

3

Set SLA thresholds and human handoff triggers.

4

Launch and watch resolution rates climb from day one.

Support that resolves, not just replies

Most chatbots respond with a canned message and close the ticket. Sai actually resolves the issue it checks your systems, updates orders, processes refunds, and follows up. All in the customer's language and within your SLA.

Egyptian Arabic & Gulf dialects

27+ languages

SOC 2 & GDPR-ready

On-prem & private cloud

CRM & telephony integrations

Human escalation & audit logs

Fewer open tickets. Happier customers.

No long implementation. Your team is ready in days.

AI Customer Support Agent for WhatsApp, Phone, and Chat | Sai